G. ROSS BAKER is a professor in the Department of Health Policy, Management and Evaluation at the University of Toronto where he teaches and carries out research on patient safety, quality improvement strategies and leadership and organizational change.
Ross Baker, together with Dr. Peter Norton of the University of Calgary led the Canadian Adverse Events study which was published in the Canadian Medical Association Journal in 2004. Baker and Norton were awarded the Health Services Research Advancement Award for their work on patient safety and quality improvement by the Canadian Health Services Research Foundation in May 2009.
Ross was a member of the National Steering Committee on Patient Safety whose report in 2002 led to the creation of the Canadian Patient Safety Institute. He co-chaired a working group on methods and measures for patient safety for the World Health Organization from 2006 to 2010 and chaired the Advisory Committee on Research and Evaluation for the Canadian Patient Safety Institute from 2005 to 2010.
Ross led a study of effective governance practices in improving quality and patient safety in 2009. Results from this study have been published in Healthcare Quarterly and this report served as the basis for the Governance Toolkit (Effective Governance in Quality and Patient Safety) and a course for trustees developed by the Canadian Patient Safety Institute and Canadian Health Services Research Foundation and recently offered in Ontario through the OHA.
In October 2008 Ross published a book, High Performing Healthcare Systems: Quality By Design, that analyzes leadership and organizational strategies in seven health care systems that have been successful in using improvement tools and knowledge to transform outcomes.
Ross served as a board member for ISMP Canada from 2000 to 2010 and a member of the Cancer Care Ontario Clinical Quality, Utilization and Research board committee from 2006 to 2009. He has been a member of the Health Quality Council board in Saskatchewan since 2005.
Ross chaired an Advisory Panel on Avoidable Hospitalizations for the Ontario Ministry of Health and Long Term Care whose report was released by the Ministry in November 2011. He also served as a member of the King’s Fund (London, UK) Commission on Leadership and Management in the NHS in 2010-2011.